Returns and Refunds Policy

Last updated: November 10, 2025

At Achimlt, we want you to feel confident shopping with us. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Period

You may request a return within 30 days from the date you receive your order.
Returns requested after 30 days cannot be accepted.

2. Eligible Returns

We accept returns if:

  • The item arrived damaged, defective, or incorrect.
  • You received the wrong size, color, or design.
  • The product does not match the description on our website.

3. Return Conditions

To be eligible for a return:

  • The product must be unused, unwashed, and in its original packaging.
  • All original tags and labels must be attached.
  • Returns must be approved by our support team before shipping back.

⚠️ Minor imperfections such as slight color differences or loose threads are not considered defects.

4. How to Request a Return

Please contact us within 30 days of delivery at [email protected] with:

  • Your order number
  • Photos showing the issue
  • A brief description of the problem

We will review your request within 2 business days and provide the return address and instructions.

5. Return Shipping

  • Customers are responsible for return shipping costs, unless the return is due to our error.
  • Shipping fees are non-refundable once an order has been shipped.

6. Refund Process

After we receive and inspect your return, we will notify you by email.
If approved, your refund will be processed to your original payment method within 2 business days.

7. Order Cancellations

  • Orders may be canceled within 6 hours of placement.
  • A 10% cancellation fee applies to cover transaction and processing costs.
    To cancel, email [email protected] with your order number and reason for cancellation.

8. Contact Information

If you have any questions about returns, refunds, or order issues, please contact us:
📧 [email protected]
🕒 Monday–Friday, 8AM–5PM PST